We’re here when you need us.

Your home is more than just a house or a unit in a condominium or apartment building. It also contains some of your most precious belongings. Quality homeowners insurance guarantees that your home will be restored, and your belongings replaced, should you lose them in a fire, storm or other catastrophic event.
Receive your personalized home insurance quote today! Get A Free Quote

Here are some quick ways to contact us

Monday thru Friday 8:00 AM - 5:00 PM EST Customer Service (877) 229-2244 Water Claim Hotline (888) 332-3149 Customer Service Fax (866) 923-2926
Make a Claim

Addresses:

 

 

  • Payment Address
    PO Box 733996
    Dallas, TX 75373-3996
  • Overnight Payment Address
    Florida Peninsula Insurance Company
    JPMorgan Chase (TX1-0029)
    Attn: Lockbox 733996
    14800 Frye Road, 2nd Floor
    Ft Worth, TX 76155
  • Policy Correspondence
    PO Box 20207
    Lehigh Valley, PA 18002-0207

Mortgagee and Lender Updates/Changes:

  • 
    				
    			
  •       To avoid new purchase and refinancing delays, 
          we recommend all Mortgagee and Lender changes 
          be processed by the agent of record reflected on the policy. 
          Doing so will enable an updated declaration page to be 
          generated within minutes. 
  • 
    				
    			

Claims:

  • Status on existing claim
    (866) 549-9672, Option 1
  • Water claim hotline
    (866) 549-9672, Option 2
  • Reporting a new claim
    (866) 549-9672, Option 3

Fraud/Others:

  • Report Fraud
    (866) 923-2920
    reportfraud@floridapeninsula.com
    Report Fraud Online
  • Flood Insurance
    (800) 423-4403
    myflood.com

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