We’re here when you need us.

Your home is more than just a house or a unit in a condominium or apartment building. It also contains some of your most precious belongings. Quality homeowners insurance guarantees that your home will be restored, and your belongings replaced, should you lose them in a fire, storm or other catastrophic event.
Receive your personalized home insurance quote today! Get A Free Quote

Here are some quick ways to contact us

Monday thru Friday 8:00 AM - 5:00 PM EST Customer Service (877) 229-2244 Water Claim Hotline (888) 332-3149 Customer Service Fax (866) 923-2926
Make a Claim

Addresses:

If your policy number begins with FPH1, FPW2, FPH4

Or if the effective date of your policy is prior to 4/1/2020, use the following:

  • Payment Address
    P.O. Box 30010
    Tampa, FL 33630
  • Policy Correspondence
    P.O. Box 30765
    Tampa, FL 33630-3765
  • Policy Overnight Packages
    1279 W. Palmetto Park Rd. #3349
    Boca Raton, FL 33486

 

If your policy number begins with FPH5

Or if the effective date of your policy is 4/1/2020 or later, use the following:

 

  • Payment Address
    PO Box 733996
    Dallas, TX 75373-3996
  • Policy Correspondence
    PO Box 20207
    Lehigh Valley, PA  18002-0207
  • Policy Overnight Packages
    1279 W. Palmetto Park Rd. #3349
    Boca Raton, FL 33486

Claims:

  • Status on existing claim
    (888) 683-7971, Option 1
  • Water claim hotline
    (888) 683-7971, Option 2
  • Reporting a new claim
    (888) 683-7971, Option 3

Fraud/Others:

  • Report Fraud
    (866) 923-2920
    reportfraud@floridapeninsula.com
    Report Fraud Online
  • Flood Insurance
    (800) 368-0679
    myflood.com

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