Claims

Making a Claim

You’ve worked hard to get your home and you’ve paid your insurance premiums – and Florida Peninsula believes you are entitled to be made whole if catastrophe strikes. Submit your claim via phone or online and we’ll send an inspector out to your home within 72 hours so you can get back to normal.

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How to make a claim

Report your claim online or over the phone.
Report your claim: File Online Call us at (877) 9948368
Take pictures of the damage if possible.
If safe to do so, make temporary repairs, as necessary, to prevent further damage and protect your property and family.
If you are in need of water extraction please contact one of our preferred vendors in your county. Click here for a complete list.
Keep detailed receipts and present them to our adjuster.
If you have flooding damage, please contact your flood carrier for assistance.

Make A Claim Online

Next steps

Claim is Received.
Adjuster is Assigned.
Property Inspection is Completed.
Review is Finalized.
Settlement Documents are Sent.

For Frequently Asked Questions click here.

Claim Mitigation

Making your home safe can save you time, money and aggravation. Taking steps on a routine basis may prevent severe damage from occurring to your home and is easier than you may think. Please refer to our claims mitigation tools and tips on our resources page or CLICK HERE for more information.

Tracking a Claim

Once a claim is open, tracking is easy and may be done from the comfort of your home. Simply log on to the insured portal, or create an account if you haven't already done so. Through our insured portal policyholders will be able to view the status of a claim, as well as policy documents, make payments online, and much more. Tracking a claim can also be done by contacting us directly at (866) 549-9672 to speak with one of our Claims Concierges.

Florida Peninsula Adjusting Partners