Time-Tested Coverage, Reinforced by Proven Experience.
Our claims process is built on decades of industry expertise and a steadfast commitment to our policyholders. When the unexpected happens, our experienced team acts swiftly and efficiently to restore your home and your sense of normalcy—because getting you back on track isn’t just our job, it’s our promise.
Login required to start or access a claim.
Begin Your Recovery Journey
Online
Report your claim on the customer portal at any time and get on the road to recovery.
Other ways to contact us
By Phone
Call us FIRST if you have experienced a loss. You may submit your claim at 866-549-9672.
With Your Agent
Contact your agent for assistance to report a claim; they’ll be able to answer questions along the way.
Our claims process
Submit your claim online today so we can quickly help get you back on your feet.
Claim is Received & Adjuster Assigned
Once you submit a claim online or by phone, a claim number and an adjuster will be assigned to your claim.
Property Inspection
Your adjuster will contact you within 24-48 hours to schedule an inspection at a mutually convenient date and time.
Coverage Review
Your adjuster will take photos and collect details to document your loss.
Review Complete
A final review of your claim is completed and submitted for processing.
Coverage Determination and Closure
Our claims adjuster will contact you to discuss the outcome of your claim and next steps. Documents detailing the results of your claim will be sent to your attention.
Emergency Services From Trusted Vendors
When a loss occurs, contact us immediately. Our experienced team will swiftly coordinate emergency mitigation efforts to minimize further damage and begin the recovery process. Services include:
Water mitigation
Debris removal
Roof Tarping
Boarding
We partner exclusively with a trusted network of licensed, pre-screened professionals to ensure you receive prompt, reliable service during critical times.
Testimonials
Our Customers Love Us
We work relentlessly to deliver a white-glove service to every single policyholder.
Want to Speak to an Agent near you?
We have thousands of agents to assist you. To get a quote and discuss the many coverage options we offer, contact an agent near you.
A policy that works the way you live.
Whether you live in a house, condo, or rental—we provide comprehensive coverage solutions, including DP3 and other specialized options, to ensure your property is fully protected.
Solutions built around what matters to you
For those unexpected moments in life, Florida Peninsula offers additional coverage options to protect your home and lifestyle. From Flood to ID Theft, and Equipment Breakdown to Animal Liability we have the options to suit your needs.
Get informed. Stay protected.
Gain a clear understanding of your insurance policy and access expert safety tips, tools, and resources.
