Time-Tested Coverage, Reinforced by Proven Experience.

Our claims process is built on decades of industry expertise and a steadfast commitment to our policyholders. When the unexpected happens, our experienced team acts swiftly and efficiently to restore your home and your sense of normalcy—because getting you back on track isn’t just our job, it’s our promise.

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Begin Your Recovery Journey

Online

Report your claim on the customer portal at any time and get on the road to recovery.

Portal Login

Other ways to contact us

By Phone

Call us FIRST if you have experienced a loss.  You may submit your claim at 866-549-9672.

With Your Agent

Contact your agent for assistance to report a claim; they’ll be able to answer questions along the way.

Our claims process

Submit your claim online today so we can quickly help get you back on your feet.

Submit Claim

Claim is Received & Adjuster Assigned

Once you submit a claim online or by phone, a claim number and an adjuster will be assigned to your claim.

Property Inspection

Your adjuster will contact you within 24-48 hours to schedule an inspection at a mutually convenient date and time.

Coverage Review

Your adjuster will take photos and collect details to document your loss.

Review Complete

A final review of your claim is completed and submitted for processing.

Coverage Determination and Closure

Our claims adjuster will contact you to discuss the outcome of your claim and next steps. Documents detailing the results of your claim will be sent to your attention.

Emergency Services From Trusted Vendors

When a loss occurs, contact us immediately. Our experienced team will swiftly coordinate emergency mitigation efforts to minimize further damage and begin the recovery process. Services include:

Water mitigation

Debris removal

Roof Tarping

Boarding

We partner exclusively with a trusted network of licensed, pre-screened professionals to ensure you receive prompt, reliable service during critical times.

View Vendors

Testimonials

Our Customers Love Us

We work relentlessly to deliver a white-glove service to every single policyholder.

Monica R.
Jacksonville, FL
During such a trying time, my experience with Florida Peninsula has been a positive one. Your team has been a kind resource and kept me informed of our next steps. Grateful to have a reliable company.
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Monica R.
Jacksonville, FL

During such a trying time, my experience with Florida Peninsula has been a positive one. Your team has been a kind resource and kept me informed of our next steps. Grateful to have a reliable company.

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Joseph D.
Winter Garden, FL
Very impressed with the speed and the knowledge of your team. I have already given the Florida Peninsula name to couple of my neighbors. Thank you!
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Joseph D.
Winter Garden, FL

Very impressed with the speed and the knowledge of your team. I have already given the Florida Peninsula name to couple of my neighbors. Thank you!

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Fran H.
Fort Myers, FL
The whole process was easy and smooth. Our claim was for Hurricane Ian wind damage at our condominium development. Our condo association prepared all the necessary details and justifications which we sent to Florida Peninsula. Our adjuster contacted us by phone within 24 hours of us emailing our request and the condo assessment. Within three more days the matter was assessed, reviewed and approved and we were advised. That is excellent service! Thank you Florida Peninsula!
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Fran H.
Fort Myers, FL

The whole process was easy and smooth. Our claim was for Hurricane Ian wind damage at our condominium development. Our condo association prepared all the necessary details and justifications which we sent to Florida Peninsula. Our adjuster contacted us by phone within 24 hours of us emailing our request and the condo assessment. Within three more days the matter was assessed, reviewed and approved and we were advised. That is excellent service! Thank you Florida Peninsula!

Close
Monica R.
Jacksonville, FL
During such a trying time, my experience with Florida Peninsula has been a positive one. Your team has been a kind resource and kept me informed of our next steps. Grateful to have a reliable company.
Read more
Joseph D.
Winter Garden, FL
Very impressed with the speed and the knowledge of your team. I have already given the Florida Peninsula name to couple of my neighbors. Thank you!
Read more
Fran H.
Fort Myers, FL
The whole process was easy and smooth. Our claim was for Hurricane Ian wind damage at our condominium development. Our condo association prepared all the necessary details and justifications which we sent to Florida Peninsula. Our adjuster contacted us by phone within 24 hours of us emailing our request and the condo assessment. Within three more days the matter was assessed, reviewed and approved and we were advised. That is excellent service! Thank you Florida Peninsula!
Read more
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Want to Speak to an Agent near you?

We have thousands of agents to assist you. To get a quote and discuss the many coverage options we offer, contact an agent near you.

Contact an Agent

A policy that works the way you live.

Whether you live in a house, condo, or rental—we provide comprehensive coverage solutions, including DP3 and other specialized options, to ensure your property is fully protected.

Homeowners

Condo

Renters

Solutions built around what matters to you

For those unexpected moments in life, Florida Peninsula offers additional coverage options to protect your home and lifestyle. From Flood to ID Theft, and Equipment Breakdown to Animal Liability we have the options to suit your needs.

Learn More

Get informed. Stay protected.

Gain a clear understanding of your insurance policy and access expert safety tips, tools, and resources.

View More Blogs

Top 5 Claims Mistakes to Avoid During Hurricane Season

Avoid these 5 hurricane insurance claim mistakes to help speed up your recovery and protect your Florida home this storm season.

Flood Insurance Is Not Included in a Homeowners Policy

Flood damage isn’t covered by your home policy. Learn when water damage is covered, what flood insurance protects, and how to add extra coverage affordably.
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