Once a claim is open, tracking is easy and may be done from the comfort of your home. Simply log on to the insured portal, or create an account if you haven't already done so. Through our insured portal policyholders will be able to view the status of a claim, as well as policy documents, make payments online, and much more. Tracking a claim can also be done by contacting us directly at (866) 549-9672 to speak with one of our Claims Concierges.