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Hitting The Roof PSA - Coalition Against Insurance Fraud
Fraud
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SEVERITY
Size of a loss. One of the criteria used in calculating premiums rates.

Glossary

Pledge of Satisfaction
Pledge of Satisfaction:
We pledge to try to satisfy you completely in every way we can; to provide a reappraisal by a second adjustor if you don’t agree with the first one; and to mediate any disagreements. Basically, we promise to be fast, fair and friendly, and treat you the way we want to be treated. 
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