Your Satisfaction is Our Priority

Have questions, need to file a claim, or make a payment? Contact us today, and our team will ensure your needs are addressed promptly. At Florida Peninsula, we’re committed to providing an excellent customer experience quickly and professionally.

Policy and Payment Support

The choice is yours. Manage your policy and make payments on the customer portal or call us – we are here to help.

Call

877-229-2244

Email

customerservice@floridapeninsula.com

Payment Address

PO Box 733996

Dallas, TX 75373-3996

Overnight Payment Address

Florida Peninsula Insurance Company

JPMorgan Chase (TX1-0029)

Attn: Lockbox 733996

14800 Frye Road, 2nd Floor

Ft Worth, TX 76155

Policy Correspondence

PO Box 20207

Lehigh Valley, PA 18002-0207

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Submit a Claim

Contact US First to report your claim. We have preferred vendors and licensed adjusters ready to start you on the road to recovery.

Reporting a New Claim

866-549-9672

Water Claim Hotline

PO Box 733998
Dallas, TX 75373-3998

888-332-3419

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Protect Your Premiums—Report Insurance Fraud

Help us safeguard your premiums by reporting any suspicious activity to our in-house Special Investigations Unit (SIU).

You can submit tips anonymously by calling our fraud hotline, 1-866-923-2920 or by emailing reportfraud@windwardrisk.com. You may also file a report directly with the Florida Department of Financial Services, Criminal Investigation Division, by clicking here.

A policy that works the way you live.

Whether you live in a house, condo, or rental—we provide comprehensive coverage solutions, including DP3 and other specialized options, to ensure your property is fully protected.

Solutions built around what matters to you

For those unexpected moments in life, Florida Peninsula offers additional coverage options to protect your home and lifestyle. From Flood to ID Theft, and Equipment Breakdown to Animal Liability we have the options to suit your needs.